Home > Support

Our hours of service are:
  • Monday to Friday - 9am to 5pm (Australian Central Time)
  • Saturday, and SA Public Holidays - We will alert you when we will be available
Note: Feel free to leave a message on Sunday and we will get back to you as soon as possible.

Use the contact methods below for all support services including general information enquiries, technical assistance, billing enquiries and service charges.

Contact Support

1300 309 121
Contact Page

Dial-up Connection details:

Phone number: 0198 331 221

Note: Your username must include our domain e.g. username@webshield.net.au

Email Set-up Instructions

General Information required to configure email access (required for any email client)

  • Your username must include your full email address e.g. joeblogs@webshield.net.au
  • The Incoming mail server name is mail.webshield.net.au
  • The outgoing mail server name is mail.webshield.net.au

Instructions for Specific Email Clients

Microsoft Outlook 2003
 Under Construction
Be alert!
to use webshield
Apply Online!
Call us!
CONTACT our friendly staff
call 1300 309 121