Australia's First?

 It's true that there have been other ISP's who have offered a content filtered service before...however, never before has an ISP provided the level of choice, control or confidence that Webshield has to offer.

History
Webshield was founded in 2004 by a brother and sister team whose time spent in youth work had demonstrated firsthand the impact that the Internet was having on all ages. This was exacerbated by the fact that few parents understood Internet technology enough to take decisive action. Webshield was founded to provide a stop gap solution to the problem - cutting edge technology managed at server level along with expert advice for parents. Webshield has since grown to a nationwide provider of content filtering solutions servicing the residential, school and business sectors as well as providing wholesale filtering services to other Internet Service Providers.

Industry Experts
Webshield's expertise in content filtering technology is recognised at an industry and government level. Webshield provides wholesale filtering technology to a growing number of Internet Service Providers. Webshield is an active member of the Government's Consultative Working Group on Cyber Safety. Webshield was also involved in the recent content filtering trials and played a constructive role in formulating and improving test procedures.

Mission Statement - Content Filtering
To provide families, schools and businesses with total content control of all Internet sites, portals and protocols.

To provide solutions that address all online challenges from limiting liabilities to addressing Internet addictions.

To achieve these objectives across multiple delivery platforms from dial-up to mobile broadband.

Customer Service Promise
Do you find it demeaning talking to a computer who keeps asking you to speak more clearly?

Do you feel valued after 40 minutes on hold with a recorded message telling you how important your custom is?

Do you want to support an Aussie company employing helpful Aussie staff?

Webshield provides prompt, friendly, down to earth customer service. At Webshield you are covered by our customer service guarantee. Within 20 seconds of calling the phone will be answered. On the rare occasions we are unable to take your call immediately, rather than keeping you on hold for hours, we will call you back promptly.

At Webshield you are not just a consumer. You are a valued customer and your custom is what we strive to keep.

No Contracts, No "Small Print"
At Webshield our philosophy is simple. If we treat our customers with dignity and respect, we do not need long term lock in contracts, deceptive small print and high pressure sales tactics. We are transparent and up front with all our plans and pricings. Our service and filtering has given us a loyal and growing customer base.